Durham Antiques and Interiors

Privacy at Durham Antiques and Interiors

Durham Antiques and Interiors are a small family run organisation based in the North East of England, we specialise in a range of home furnishings, often pre-loved.

Our website is provided to us by Wix.com, one of the most popular business web providers in the UK.  In order to make any purchases as secure as possible we use PayPal Ltd as our main shopping transaction provider.

If you would like any more information about us or the personal data we hold please do not hesitate to contact us.

What personal data we collect and why we collect it:

We only store the personal data and information needed for us to provide you a service, for us to take payments and to organise deliveries, and for us to send you stock updates.

We store the following personal data on a password protected network:

• Name (contact name)

• Address (work or home)

• Phone No.  Email. 

• Website (if applicable)

• Any special delivery notes

• Sales and general queries over the web phone in person or on email.

Website Users

We may use Google Analytics to help us analyse how you and others interact with our website, to monitor website performance and improve user experience on our website. Google automatically collect and store certain information in their server logs which includes device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL, cookies that may uniquely identify your browser or your Google Account, in accordance with their data privacy policy: https://policies.google.com/privacy.

Cookies

This website may use cookies. Cookies are small pieces of data that are stored on your computer, mobile phone or other device. They do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of our website. 

Embedded content from other websites

This website may include embedded content (e.g. videos, images, articles, etc.) or links to other websites (e.g. Instagram). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

We also have embedded widgets which enable social sharing on our website. As a result, our website makes requests to the relevant platform’s servers for you to be able to share our webpages using your social media accounts. These requests make your IP address visible to the relevant platform who may use it in accordance with their data privacy policy.

These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with:

We use a number of different service providers (acting as “data processors”) who provide IT services to enable us to operate our business. Your personal data is transferred to (and stored by) these data processors, who generally fall under the following categories: 

Website and data hosting service providers.  Website analytics service providers.

Document storage service providers.  Email, contacts and calendar service providers.

International Transfers

We do not directly transfer any of your personal data outside the European Economic Area (EEA). However, some of our data processors may do so. Many of our data processors operate “cloud-based systems”, which means the information is held in information data centres in different locations.

Marketing:

As part of the subscription option on our website, we will use your email address to contact you about our stock.  If you no longer wish to receive marketing information please let us know and we will unsubscribe you.

We will only share information with other organisations where we have your permission to do so in accordance with this Privacy Policy or where we believe it is necessary for a legitimate reason connected with our business and services (e.g. we may disclose your personal information where required by law or regulation).

What rights you have over your data:

The law gives you the right to request a copy of the personal information we hold about you within 30 days of any request. In addition, you may request rectification or erasure of personal information, as well as the restriction of processing of your personal information. This does not include any data we are obliged to keep for administrative, legal, or security purposes.